Effective Date: 1/1/2024
At Excel Surfaces ("we," "us," "our"), we are committed to protecting the privacy of our customers and visitors to our website, https://excelsurface.com (the “Site”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Site.
1. Information We Collect
Excel Surfaces does not require user accounts, memberships, or online purchases on our Site. However, we may collect limited personal information in the following ways:
Contact Forms: When you submit an inquiry via our contact form, we collect your name, email address, phone number, and any other information you voluntarily provide to us.
Cookies and Tracking Data: We may collect non-personally identifiable information through cookies and similar tracking technologies, such as your IP address, browser type, and usage patterns on our Site. This helps us improve the user experience and analyze website traffic.
2. How We Use Your Information
The personal information we collect from you may be used in the following ways:
To respond to your inquiries or requests made through the contact form.
To improve our Site’s content, layout, and design based on user feedback and interactions.
To monitor and analyze Site performance to enhance the user experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We employ reasonable physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, or disclosure. However, no transmission of data over the internet is guaranteed to be completely secure, so we cannot ensure the absolute security of any information shared with us.
4. Third-Party Services
Excel Surfaces does not sell, trade, or share your personal information with third parties for marketing purposes. We may use third-party service providers to help analyze website traffic or process data (e.g., Google Analytics). These service providers may have access to non-personal information but are bound by confidentiality agreements and are not permitted to use your information for any other purposes.
5. Cookies
Our Site uses cookies to enhance the user experience. A cookie is a small file placed on your device that helps us recognize you when you return to our Site. You can manage your cookie preferences through your web browser settings. Disabling cookies may affect your ability to fully access the Site.
6. Links to External Websites
Our Site may contain links to other websites not operated by Excel Surfaces. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Your Rights and Choices
As a visitor to our Site, you have the right to:
Access or correct your personal information: If you would like to review or correct any personal information we have about you, please contact us.
Opt-out of communications: If you no longer wish to receive communications from us, you can opt-out by contacting us or following any unsubscribe instructions provided in our emails.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Excel Surfaces
Phone: 760-000-0000
Email: info@excelsurface.com
Address: 1164 Avocado Ave, Escondido CA 92026
By using our Site, you consent to the terms of this Privacy Policy.